TERMS OF SALES
General conditions of sale Locapresse.com
1. Preamble: object / domain
2. Prices and product availability
5. Delivery: Terms / Deadlines
6. Legal guarantees - Satisfaction guarantee
8. Access to private information (Data Protection Act)
9. Locapresse rights: photos, private property.
These general conditions are concluded between
Locapresse SA, with the e-commerce site: 51-53 rue de merl - L-2146 - Luxembourg
Hereinafter referred to as "the seller"
On the other hand :
People who have validated a purchase on the website hereinafter referred to as “the purchaser”.
These general conditions define the rights and obligations of the parties within the framework of the online sale of goods and services offered to the purchaser by the company Locapresse.
These general conditions apply to all orders placed on the site http://www.locapresse.com. The validation of the payment by the customer supposes the preliminary consultation of these general conditions of sale. Confirmation of the order implies acceptance of these conditions of sale, their recognition and the waiver of its own conditions of purchase or other conditions. Consequently, the customer acknowledges being informed that no handwritten signature is necessary, the “click” of the purchaser constituting an electronic signature, which has the same value as a handwritten signature. Therefore, the customer is deemed to have read the general conditions of sale and to have accepted them without reservation.
2. Prices and product availability
All prices on the site are expressed in euros. Locapresse reserves the right to modify its prices and promotions at any time. The prices appearing on the site on the day of validation of the purchase are the only ones applicable to the purchaser. Promotions are valid within the dates set by Locapresse and communicated on the site. Locapresse reserves the right to grant customer benefits and promotions to named persons. In this case, the advantages will be valid only after verification of the contact details of the purchaser at the time of validation of the order.
b. Product availability
The products that can be ordered from the online store are in principle available. They are offered within the limits of available stocks and certain products may be temporarily or permanently unavailable. Although our databases are regularly updated, errors in the quantity in stock may appear. In the event of physical unavailability of a product presented on the site as available, the purchaser will be informed as soon as possible and a similar product may be offered to him. If no similar product in its shape, color, model, material, ... satisfies the purchaser, the order will be fully refunded.
Orders are in principle placed online via the site https://www.locapresse.com. Any validated order is confirmed by an automatic e-mail sent to the e-mail address provided by the purchaser. It is prepared within 48 hours from Monday to Friday (except public holidays). This period may be extended in the event of exceptional circumstances determined by the seller. Exceptionally, they can also be made: - by mail: by mentioning on free paper the complete contact details of the purchaser as requested on the website, the exact reference, the name and the number of desired products. This request must be sent to the following address: Locapresse SA 51-53 rue de merl - 2146 - Luxembourg. The order will be processed as soon as possible after receipt of the mail by the seller. Payment for an order made by mail can only be made by check (valid) which must be included in the same shipment. No request for reimbursement of shipping costs can be taken into account. For all orders: Products purchased in the same order are shipped at the same time and in the same container EXCEPT for personalized products for which the manufacturing time must be taken into account. In the case of a mixed order, the products in stock will be shipped under normal shipping conditions while the personalized products will be shipped separately and within different deadlines.
4. Billing / Payment
The delivery slip accompanying the product is equivalent to an invoice, the customer can request an invoice or duplicate by e-mail at the address: email@example.com. Payment for purchases is made by the various payment methods indicated after validation of the basket. The online payment part is secured by a computer encryption system. In case of refusal of transaction by the payment centers, the seller reserves the right to cancel the corresponding orders. The recorded confirmation of the transaction constitutes acceptance of the operations carried out and proof of payment.
Locapresse ships orders to the address indicated when ordering. The amount of shipping costs is automatically determined during the purchase based on the buyer's address. The purchaser must choose his delivery method and free himself from the shipping costs (which are automatically added to the price of the products). The calculation of shipping costs applies in principle only in Metropolitan France and a possible additional cost can be charged to the order during its validation for a shipment abroad and in the Dom-Tom.
Deadlines of 5 working days are provided for information only. Deadlines due to carriers cannot constitute a legitimate cause for refusal of delivery, request for reimbursement of any kind, or action for damages. Beyond 10 working days, the delivery time is considered unusually long and a complaint to the seller can be made by e-mail. The seller undertakes to respond as soon as possible. In the event of non-receipt, beyond 35 days after the day of the order, no complaint will be taken into consideration if the product has not been received.
vs. Delivery issues
The transfer of ownership occurs during shipment, transport is therefore in principle at the risk and peril of the purchaser. - Damage / breakage during delivery: the purchaser must report it to the carrier immediately. He must also notify the seller within 3 working days by e-mail, attaching a copy of the delivery slip, as well as the product having suffered the damage and if necessary an explanation of the circumstances. Under these conditions only the product will be replaced and returned at the expense of the seller. Return shipping costs are the responsibility of the purchaser. For any damage suffered during the transport of the product, the seller can only be held responsible for the maximum price of the product ordered by the buyer.
- Product returns to the seller by the carrier for the following reasons:. access or address error, . recipient unknown at address,. letter refused by the recipient,. advised fold and unclaimed;
cannot be assimilated to returns of goods agreed by the seller.
They cannot be refunded or returned at the seller's expense. It is up to the purchaser to request the reshipment of the product against payment of additional processing and reshipping costs, the amount of which is determined by the seller (corresponding to the price of a shipment with tracking by La Poste carrier to which costs are added. treatment). - Loss (only concerns envelopes sent without tracking). The envelopes sent by the seller in follow-up are considered as definitively received and accepted without reserve by the purchaser as soon as the carrier indicates it. For shipments without tracking, the purchaser has a period of 35 calendar days to open a complaint with the seller. The envelopes are considered as definitively received by the purchaser after a period of 35 calendar days in the absence of a complaint. After this period of 35 days, no complaint concerning the delivery of the products ordered can be raised against the seller.
at. Legal guarantees
All items are subject to a legal guarantee of conformity (Article L.211-4 et seq. Of the Consumer Code) and to a guarantee against hidden defects (Article 1641 of the Civil Code) allowing the purchaser to return the delivered items. defective or stale. Defects and deterioration caused by wear and tear, use of the product, accident after delivery or use of the product not in accordance with the manufacturer's specifications and recommendations are excluded from this warranty.
b. Right of withdrawal and satisfaction guarantee
The purchaser has a legal period of 14 days to exercise his right of withdrawal and return at his expense, the product (s) he has ordered if it (these) does not give him (nt) not satisfaction. This period begins on the day of receipt of the order. In all cases, the Product (s) must be returned NEW (s) in its (their) original packaging and with all their accessory (s) to the address next: Locapresse SA - 51-53 rue de merl - L-2146 - Luxembourg
In this case Locapresse undertakes to reimburse the customer for the price of the goods, within 30 days, the transport costs remain the responsibility of the purchaser. During the sales period, the withdrawal period is the legal period of 7 days, beyond that, the customer will be compensated with a credit for the actual amount of his order, less the initial delivery costs. In the event of non-compliance with the return conditions, Locapresse reserves the right to refuse the exchange or refund of products.
Online sales only bind the seller by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network. The responsibility of the company Locapresse cannot be engaged in the event of non-performance of the contract due to total or partial strikes of the shipping services, in the event of force majeure or natural disasters, fire, floods, etc.
8. Access to personal or private information
In addition to this, you need to know more about it.
Locapresse company treats information concerning its customers with the utmost confidentiality. The information collected is subject to computer processing for order processing and customer follow-up. The recipients of the data are Locapresse, which remains the sole owner of the information and does not sell it. In accordance with the “Informatique et Libertés” law of January 6, 1978, amended in 2004, you have the right to access and rectify information concerning you, which you can exercise by contacting: “contact @ locapresse. com ”. You can, for legitimate reasons, oppose the processing of data concerning you by contacting: "firstname.lastname@example.org".
9. Intellectual property rights
The brand name “Locapresse” and the corresponding logos and images are reserved for the exclusive rights of the company Locapresse and its partners, subject to agreements. The Intellectual Property Code only authorizes copies or reproductions of pages, strictly reserved for your private use and not intended for collective or commercial use without prior distribution agreement. Any complete or partial reproduction of our pages, logos and distinctive elements, made without our consent would be illegal and punishable. The brands cited and represented on the site are registered trademarks and respective properties of their manufacturers. If one of the items is unavailable, the purchaser has the choice of requesting partial delivery of his order or full refund before shipment. For any request or suggestion contact us: